IVR/Chatbot Developer

Newark, NJ Newark NJ 07198

Date : Aug-19-24

IVR/Chatbot Developer

Newark, NJ

Aug-19-24

Work Authorization

US Citizen
GC
H1B
GC EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Midlevel

Rate/Salary ($)

:

Market

Duration

:

12 months

Sp. Area

:

AI, ML, NLP, Data Science

Sp. Skills

:

x-Other

Consulting / Contract

Direct Client Requirement

Required Skills :

Amazon Lex, Amelia, APIs, CRM systems, IVR, Polly, REST, Soap, VXML

Preferred Skills :

Domain :

IT/Software

Work Authorization

US Citizen
GC
GC EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Midlevel

Rate/Salary ($)

:

Market

Duration

:

12 months

Sp. Area

:

AI, ML, NLP, Data Science

Sp. Skills

:

x-Other

Consulting / Contract

Direct Client Requirement

Required Skills :

Amazon Lex, Amelia, APIs, CRM systems, IVR, Polly, REST, Soap, VXML

Preferred Skills :

Domain : IT/Software

Apply Now

Global Soft Systems, Inc
Overland Park, KS
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Job Description :

IVR/Chatbot Developer

Location: Newark, NJ (100% Onsite )

Duration: 8-12 Months

Description:

We are looking for an experienced IVR/Chatbot Developer to manage and develop advanced IVR applications and integrate speech recognition systems. This role will involve working with third-party integrations and various communication protocols to enhance CX systems. Required 7 to 10 years of experience resource.

Key Responsibilities:

Develop and manage IVR and chatbot solutions, natural language understanding (NLU) systems and grammars.
Implement third-party integrations with AWS Lambda (NodeJS and/or Python), Amazon Lex, Amelia, Polly, and CRM systems like Salesforce.
Utilize web services, APIs, and other communication protocols to integrate IVR systems with other computer systems (e.g., SOAP, VXML, SQL, XML, REST).
Design, develop, and support advanced IVR applications in an object-oriented programming language.

Required Qualifications:

Experience: Advanced understanding of IVR technology, telecommunications devices, networks, software, and systems. Hands-on experience with Amazon Lex.
Integration: Experience with third-party integrations and cross-system communication protocols.
Development: Proficient in software development using object-oriented programming languages.

Preferred Qualifications:
Experience with building and integrating Google CCAI solutions.

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