Seeking a Dynamics 365 Tech Lead. The ideal candidate will be skilled and experienced in Microsoft's Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.
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Expertise in Dynamics 365 Customer Engagement Dynamics 365 Sales and Customer Service modules.
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Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
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Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
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Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
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Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
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Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
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Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use at VDOT.
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Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
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Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
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Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
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Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
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Contribute to improving our processes and policies within the Business Enablement Services program.
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Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
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Other duties as assigned.