Job Description:
Job Title: Pega Lead (BA/PO/SM)
Location: [USA Remote]
Experience Level: 8+ years
Industry: [ Healthcare]
We are seeking a dynamic Pega Lead who can seamlessly perform the roles of a Business Analyst (BA), Product Owner (PO), and Scrum Master (SM). The ideal candidate will drive end-to-end Pega application development, translate business needs into actionable solutions, and ensure Agile best practices are followed. This is a hybrid role requiring strong technical expertise, business acumen, and leadership skills.
Key Responsibilities:
- Collaborate with stakeholders to gather, document, and analyse business requirements.
- Design and model Pega workflows, case management, and decisioning based on business needs.
- Act as a bridge between business and technical teams, ensuring Pega solutions meet user expectations.
- Work closely with cross-functional teams Pega architects, developers, and QA teams to deliver high-quality solutions.
- Own the product vision and roadmap, ensuring alignment with organizational strategy.
- Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospective).
Required Skills & Experience:
- Minimum 8+ years of experience in Pega development and leadership roles.
- Strong expertise in Pega PRPC (Preferably CSA/CSSA/CPDC/CLSA Certified).
- Experience working as a Business Analyst, Product Owner, and/or Scrum Master in Agile environments.
- Deep understanding of Pega case management, decisioning, and workflow automation.
- Proficiency in Agile methodologies (Scrum/ SAFe/ Kanban).
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving abilities.
- Experience in JIRA, Confluence, and Agile lifecycle management tools.
Preferred Qualifications:
- Pega CPDC, CLSA, or PCBA certification.
- Experience in AI-powered decisioning and Pegas Customer Decision Hub (CDH).
- Familiarity with API integrations, DevOps, and Cloud deployment for Pega applications.
- Prior experience in Insurance or Healthcare domains.
Equal Opportunity Employer We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law. |