Role: Functional Business Analyst
Bill Rate: $83/hour C2C
Location: Remote
Duration: 12+ months/ long-term
Interview Criteria: Telephonic + Skype
Direct Client Requirement
Job Details
Gather and analyze business requirements from stakeholders through interviews, workshops, and other elicitation techniques
- Create clear and concise business process documentation, including standard operating procedures (SOPs), process flows, and user guides
- Produce high-quality technical writing, such as functional specifications, system documentation, and knowledge base articles
- Collaborate with subject matter experts to understand complex systems and processes
- Develop visual diagrams and process flows using tools like Visio or draw.io to facilitate understanding
- Assist in the implementation and testing of new systems and processes
- Support agile methodologies, including Scrum and Kanban, using tools like Jira
- Contribute to the maintenance and improvement of ServiceNow IT support and knowledge base systems
- Conducts analyses and prepares reports that provide operational and/or technical support to business operations.
- Conducts quantitative research to support small to medium special projects.
- Assists with process design and modification for continuous business improvements.
- Resolve or work directly with business and technology teams to remove roadblocks.
- Provide accurate status reporting and tracking.
- Communicate clearly and effectively with stakeholders and comply with change management processes.
Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of our IT Recruiter from my team will contact you as soon as possible
Srinivasa Reddy Kandi
Client Delivery Manager
Valiant Technologies LLC
Equal Opportunity Employer:
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law